Privacy Policy

At Unwind Minds, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.unwindminds.com (the "Site"), in accordance with global data protection laws such as the General Data Protection Regulation (GDPR). By using this Site, you consent to the practices described in this policy.

Last updated: 1st May 2025

1. Who We Are

Unwind Minds is an eCommerce platform showcasing our AI and biometric data innovations in support of mental well-being. If you have any questions or concerns regarding your privacy, you can contact us at: contact@unwindminds.com

2. What Data We Collect

We may collect the following information:

3. How We Collect Data

• When you make a purchase or create an account
• When you contact us via email or forms
• Automatically via cookies and tracking technologies
• Through third-party services like Google Analytics

4. Why We Collect Your Data

We collect your information for the following purposes:

• To process transactions and deliver products or services
• To communicate with you about orders, support requests, or updates
• To personalise and improve your experience on our Site
• To send promotional emails (only with your consent)
• To monitor and analyse site performance
• To comply with legal and regulatory obligations

5. Legal Bases for Processing (GDPR)

We process your personal data based on the following lawful grounds:

• Your consent
• Processing necessary to perform a contract with you
• Compliance with a legal obligation
• Our legitimate interests, such as improving our services and marketing responsibly

6. Sharing Your Data

We do not sell your personal data. We may share your information with:

• Trusted third-party service providers (e.g., Google Analytics, payment processors)
• Government authorities or law enforcement if required by law
• Our affiliates, if necessary, to deliver our services

All third parties are required to maintain the confidentiality and security of your data.

7. Data Storage and Retention

We take appropriate security measures to protect your data, including encryption, access controls, and secure hosting.

We retain your personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable Site functionality
• Improve your experience
• Track usage statistics via Google Analytics

To learn more, please see our full Cookie Policy. You can adjust your cookie preferences via your browser settings at any time.

9. Your Rights

If you are a resident of the EU, UK, or other applicable regions, you have the right to:

• Access the personal data we hold about you
• Correct or update your information
• Request deletion (right to be forgotten)
• Restrict or object to processing
• Receive a copy of your data in a portable format
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at: maryana.stefuryn@unwindminds.com. You also have the right to lodge a complaint with your local data protection authority.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the "Last Updated" date at the top of this page will be revised. We encourage you to review this policy regularly to stay informed.

11. Legal Disclaimer

The contents of this Privacy Policy are provided for general informational purposes only and do not constitute legal advice. While every effort has been made to ensure accuracy and compliance, for legal advice specific to your situation, we recommend consulting a qualified legal professional.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please email: contact@unwindminds.com